File a Complaint

To file a complaint with the College of Physiotherapists of Ontario, please complete the online form below or print and submit a paper form. A College representative will contact you should additional information be required. You can expect to receive a letter from the College within the next two weeks confirming receipt of your complaint. 

Asterisks(*) mark the required fields. Please note that this is not a secure site.

If you have concerns about transmitting your personal information to the College through this website please contact the Associate, Professional Conduct at or call 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

You may also download, print and fill out a hard copy File a Complaint Form and fax the form to 416-591-7758 or mail the completed form to:

College of Physiotherapists of Ontario
375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5
Attention: Professional Conduct

If you have questions or concerns, please contact a Professional Conduct team member at 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

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Green arrow boxFile a Complaint Form

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Online Form

If you have submitted a complaint using our online form over the past few months and have NOT heard back from the College, please contact or call 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

We have experienced technical issues and want to be sure we have received all complaints submitted online. Thank you.


Basic Information

First name *
Last name *
Primary phone number *
Secondary phone number
Email address *
Address *
City *
Province *
Postal Code *
Home address(if different from above)
Postal Code

Incident Information

Are you the patient? *  

Name of the Physiotherapist/Physical Therapist *  
Specific concerns about the physiotherapist/physical therapist *  
Facility name
Date(s) for specific incident(s) if applicable
Open the calendar popup.

Include Documents(optional)

If you wish to include supporting documents with your complaint, please attach here.
File type allowed(.doc, .docx, .pdf, .jpg, .jpeg, .zip, .xls, .xlsx, .txt) and file size should not exceed 10MB each

Verification Code

By clicking Send, I understand that I am filing a formal complaint against a physiotherapist/physical therapist.