Stakeholders Area

Physiotherapists Area
Stakeholders Area

Professional Conduct

An important aspect of accountability is to ensure that there is a mechanism to address concerns or complaints about a registered individual. The Professional Conduct Program is responsible for the following activities:

  • ensuring that there is a fair and transparent process to respond to concerns and complaints made against physiotherapists
  • disciplining physiotherapists appropriately after a hearing (conducted before a jury of peers and members of the public)
  • ensuring that there is a mechanism for learning, growth, and improvement (of physiotherapists) and awareness (of the public) by summarizing and reporting publicly the results of discipline findings

These activities inspire public confidence regarding the accountability of profession.

The Professional Conduct Program provides a variety of resources with regards to understanding the complaints and discipline process, mandatory reporting requirements, upcoming hearings, discipline decisions, fitness to practice and holding out. Click here for more information about Professional Conduct.