Annual Registration 2011 - Frequently Asked Questions
Why is the registration renewal so long again this year?
The Ministry of Health and Long-Term Care mandated all Colleges to collect data that can be used for health human resources planning in the summer of 2009. The Regulated Health Professions Act (RHPA) has also had a change to require that the College collect information from registrants about any offences that they have committed and any findings of malpractice or negligence. The College initiated this greater collection of data in the annual registration process last year. You will note that the 2011–12 online registration system shows the information you provided last year, please review and update your information.Please review the Registration Renewal Guide to ensure that you provide accurate information.
I don’t understand the self reporting requirement. What am I supposed to do?
The Regulated Health Professions Act requires that the College collect information from registrants about any offences that they have committed and any findings of malpractice or negligence. Please review the information provided on the College’s website for more information.I have indicated my preferred method of communication, but still receive materials in both paper and electronically. Why?
The College is required to provide all statutory documents to registrants in paper copy. All other documentation is supplied in either print or electronic format at the College’s discretion. Where available, materials will be sent in your format of choice.You are asking for detailed information about my practice hours. I have not recorded this information for 2010. How should I answer this question?
The College is required to submit this information to the Ministry of Health and Long-Term Care. Please estimate this information to the best of your ability for 2010.Questions about Online Registration
What is the process to complete my registration renewal online?
In order to complete the registration renewal process online, please follow the steps outlined below:- You will receive your Registration Renewal letter, mailed to you from the College. This information will also be provided via email where a valid email address has been provided to the College. It includes two necessary pieces of information needed to renew online – your User ID and Password. This information is the same as it was last year.
- Go online to the Physiotherapist section of the College website and click on the "Register/Update Your Info" button of the Quick Links menu.
- Review the information on this page and the registration guide. Then enter the secure online registration section through the link provided.
- Enter your User ID and Password in the space provided and click the “Sign In” button.
- Click on" Registration Renewal" and you can navigate through the renewal requirements using the" Next" and "Back" buttons. Please note: the "Next" button will advance to the next screen and save any data that was entered on the form. The "Back" button will move to the previous screen, but will not save any changes made to the page.
- The system will walk you through the annual registration process. Please review and provide any missing information as you complete the following sections:
- My Profile
- Language Fluency, Practice Hours and Professional Practice
- Employment
- Education
- Self Reporting
- Practice Information
- Declarations
- Payment
- You will have the option of paying online or mailing a payment to the College. If you choose to mail your payment, please print out the page from the website that indicates you have completed the remainder of the process online. If you pay online you will receive a confirmation number which indicates that your payment has been accepted.
- You have now completed the Registration Renewal process. You may log off the system at any time as you have completed the registration renewal process for the year.
What web browser should I use to renew my registration online?
The new online system is optimized for use with Microsoft Internet Explorer 7 (or higher) or Mozilla Firefox 2 (or higher). All other web browsers may not provide the optimum user experience.How should any dates that I enter into the system be formatted?
All date fields should be entered as MM/DD/YYYY.How do the next and back buttons function?
The next and back buttons help you navigate through the annual renewal process. The next button will save all the information that has been entered on the page and move you through the process. The back button will return you to the previous page, however, any information that you entered on the page will not be saved when you move backwards through the process.The online registration system won’t process my credit card payment?
The online registration system accepts Visa and MasterCard payments. Please ensure that you enter your credit card number without spaces. If your payment has still not been approved and you are sure that you have not exceeded your credit limit, College staff can process the payment for you. Please send the cardholder name, the amount of the payment and indicate permission for staff to process this payment on your behalf in writing (fax, mail, or email) to the College. Alternatively, you may mail a cheque to complete this process.I am worried about security and don’t want to pay online.
The College is also very concerned about security and has taken steps to ensure that the online process is secure. Additional security updates continue to be added as new technology is developed. If you do not want to pay your fees online, you can still review and update all of your information online and mail a cheque, money order, or credit card payment to the College.My employment site is not included on the list of available options. How should I proceed?
Please complete the rest of the renewal process online. College staff can update your employment information for you. In order to provide this information you can email, fax or mail a completed Employment Information Update form back to the College. This form can be found at the bottom of the Annual Registration information page of the College’s website.I am changing registration categories and want to renew online. How do I do this?
You have two options:- You can contact a member of the Entry to Practice team to ensure that you can renew online in your new registration category. The Entry to Practice team will make the appropriate modifications to your record. OR
- You can complete the renewal process online until you reach the payment section, you can then indicate that you will be mailing a payment to the College. The system will provide you with a page to print to send to the College. On this page, please indicate what category of registration you would like to hold, enclose the appropriate payment amount and send your payment to the College.
How do I know if I have completed the registration process online?
Upon completion of the online payment process you will receive a confirmation number. This is proof of completion of your online renewal payment.If you have mailed a paper version of the registration renewal form, an email will be sent to you to confirm receipt.
You can also check the College’s public register which has a real-time link to the College database. If your expiry date has been updated, you have been renewed.
Questions about Practice Hours
What kind of activities can count towards practice hours?
Physiotherapy practice includes employment or other activities resulting from the possession of physiotherapy credentials and experience. Practice Hours include worked hours that are paid and professional activity hours. Worked Hours include hours of practice in clinical setting(s), consultation, research, administration, academia, and sales. It is not necessary to have the job title of Physiotherapist/Physical Therapist. You cannot claim hours related to vacation, sick leave, statutory holidays, leaves of absence and special leaves. Professional Activity Hours include hours of volunteer activity which require the use of physiotherapy theory and knowledge, continuing education hours and/or participation in the physiotherapy professional/regulatory organizations (College, OPA, CPA, Alliance). No more than 30 professional activity hours may be counted toward total practice hours each year.How many practice hours do I need to renew my registration?
Independent Practice certificate holders are required to have 1200 practice hours within the previous five calendar years in order to renew their registration, unless you have completed the PCE or just registered with the College in the last five years. For instance, for the 2011 - 12 registration year the College will review your reported practice hours from January 1, 2006 through December 31, 2010 to ensure you have 1200 practice hours.Registrants who do not meet the above practice hour requirement for 2011-12 will not be able to renew online and will need to contact the College to do so.
Questions about Resigning from the College
I do not wish to renew my registration, I wish to resign, how should I do this?
In order to resign your registration you must indicate the desire to resign in writing. This can be done through mail, email or fax. You cannot use the online registration system to resign. Please indicate one of the following as the reason that you are resigning your registration:- Retirement
- Change in Professions
- Have left the province, but remain in Canada
- Have left Canada
- Am on a Leave
- Other
