PISA 2017—Now Open—February 1 to March 31, 2017

All registered physiotherapists with Independent Practice Certificates and Provisional Practice Certificates must complete the annual Professional Issues Self Assessment—PISA—between February 1 to March 31, 2017.

To access PISA, go to your inbox and find the email the College sent you on February 1, 2017 and February 15. The subject line is: IMPORTANT: PISA 2017 to be Completed Before March 31, 2017.

The mandatory 7-question online exercise covers top practice advice questions the College receives. There is no score recorded. The College only tracks if PTs have answered all of the questions. Please click the DONE button on the last page to submit PISA.

Need Technical Support?

If you have not received an email, the link is not working or you are having other technical issues, Contact Technical SUPPORT.


info@collegept.org or call 416-591-3828 ext. 256 or 1-800-583-5885 ext. 256.

Frequently Asked Questions

If you want to know more about PISA or have unanswered questions, please read the FAQs below.

What is PISA? And why do I have to do it?

PISA or the Professional Issues Self Assessment is a 7-question, multiple choice, online exercise that must be completed annually by all registered physiotherapists (both Independent Practice Certificate and Provisional Practice Certificate holders).

PISA is an opportunity for you to assess your awareness of practice issues, reflect on practice-related questions and have a look at resources and Standards on the College’s website.

It is short (just 7 multiple choice questions), is not scored (that’s right, there is no pass or fail—you just need to complete it) and can be done in about 10 minutes (we promise).

Who needs to complete PISA? Do people with a Provisional Practice Certificate of Registration need to do it as well?

Anyone registered with the College of Physiotherapists of Ontario as of February 1, 2017, must complete PISA. That includes people with Independent Practice Certificates of Registration and Provisional Practice Certificates of Registration. You should have received a secure email from the College with your link to complete PISA.

If you did not receive the email and you were registered as of February 1, 2017, please check your junk mail folder or if you are a Gmail user, check your Promotions folder and look for an email from the College with the subject line: IMPORTANT: PISA 2017 to be Completed Before March 31, 2017. It will come from cpo@collegept.org.

If you still cannot find the email, please contact technical support at https://support.thinkelearn.com/hc/en-us/requests/new.

If you have any questions, contact the College at info@collegept.org or 416-591-3828 ext. 256 or 1-800-583-5885 ext. 256.

What is my username and password?

You do not need a username and password to access PISA. You will receive an email with a secure, unique link that you will click on to take you to PISA. This link is matched to your email address and registration number and allows the College to know who completed PISA 2017.  

I did the Jurisprudence Module recently, so I’ve already done it, right?

No. The Jurisprudence Module is designed to help physiotherapists understand the legislation, rules and Standards that govern practice in Ontario. It takes place every 5 year and is a pass or fail test.

PISA is an annual, online self assessment that gives you a chance to reflect on your practice. If you’ve completed the Jurisprudence Module recently you still must complete PISA. Don't worry, it's only 7 questions and not pass or fail. 

When do I need to finish PISA?

You must have completed PISA by 11:59 pm on March 31, 2017. But, don’t wait until the last minute in case you run into technical issues or something unexpected happens. Get it done early. 

How long does it take to finish?

It will vary from person to person. It can take as little as 10 minutes or as long as you like if you choose to read all of the supporting materials. Take the time you need to understand the Standards and what is the best thing to do in certain circumstances. Use this opportunity as a refresher.  

What happens if I don’t pass PISA?

You cannot pass or fail PISA. PISA is NOT a test. It’s a mandatory self assessment exercise designed to give physiotherapists chance to review the Standards and rules that govern practice. The only information the College captures is if you completed all 7 questions.    

What happens if I choose not to complete PISA by March 31, 2017?

Physiotherapists who do not complete PISA may be referred to the Inquiries, Complaints and Reports Committee (ICRC) at the College for an investigation.

Completing PISA is a mandatory requirement for anyone who is registered with the College. It is a chance to review the top questions that come to the College and reflect on how you would answer them or deal with a similar situation. It is short and there is no passing score, you just need to complete it.

Is PISA available in French?

Yes it is. When you receive your PISA email and click the secure link, you will be given the choice of answering in either English or French.

How do I know if I successfully submitted PISA? Will I get an email confirmation?

It is important to click the DONE button at the end of PISA.

After clicking the DONE button you will see the screen below confirming that you have completed PISA for 2017. There is no need to keep a record of this as this will be captured by the software we are using.

Thank you for completing PISA

If you like, you are welcome to take a screen shot, use the snipping tool in Outlook or take a photo with your phone for example—it is however NOT REQUIRED. Please note, you will not receive email confirmation.  

What happens if I have technical issues?
Who do I contact is I require an alternate format? Braille, large print or audio for example.

If you require an alternate format, please contact the Communications Team at lpretty@collegept.org or call 1-800-583-5885 ext. 234 and they are happy to assist. 


What if I have questions about PISA, who should I contact?

If you have any questions about PISA, please contact techical SUPPORT at https://support.thinkelearn.com/hc/en-us/requests/new for help to get a new email or with any technical issue. 

If you have questions that are not technical in nature, contact Subbiah Lakshmanan at info@collegept.org or call 416-591-3828 ext. 256 or 1-800-583-5885 ext. 256.