Patient Relations
The College seeks to enhance and promote the relationship between physiotherapists and patients by providing education and resources to assist both groups.Ontario's 22 health colleges are also required under the Regulated Health Professions Act (RHPA) to establish a committee to develop and implement a patient relations program that includes measures for preventing sexual abuse of patients.
Education for Registrants
The following College documents provide information to assist physiotherapists in understanding the complex nature of the therapeutic relationship and to learn skills to enhance the relationship. These documents also outline the responsibilities of registrants under the RHPA:Standard for Professional Practice: Establishing and Maintaining Therapeutic Relationships
Guide to Establishing and Maintaining Therapeutic Relationships
Code of Ethics
Practice Scenarios
Understanding the Complaints Process
Standard for Professional Practice: Managing Challenging Relationships
Guide to the Standard for Professional Practice: Managing Challenging Relationships
Professional Reporting Obligations
The College's Role When a Patient Has Been Sexually Abused
Information for Patients
Sexual Abuse Prevention (coming soon)Funding for Therapy & Counselling
Making a Complaint
