Applicants and PT Students: How Practice Advice Can Help You

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College Practice Advisors

Fiona Campbell, PT, Shari Hughes, PT
and Kelly Schmitt, PT

Anyone Can Contact the College for
Free, Confidential Practice Advice

The College has a team of physiotherapists ready to answer your call or email.

You can ask the Practice Advisor about anything

  • Not sure what rule applies? Ask the Practice Advisor.
  • Looking for something on the website and can't find it?
  • Call the Practice Advisor. Having challenges dealing with a patient?
  • Email the Practice Advisor. Need to know about practice hours?  Contact the Practice Advisor.

Contact the College Practice Advisor
practiceadvice@collegept.org or 647-484-8800 or 1-800-583-5885

FAQs —Treating Patients

  • Do I need a referral to assess or treat a patient?

FAQs—Acupuncture

FAQs—Advertising

FAQs—Billing Practices

  • I have worked in a few different private practices over the years. Recently I heard rumors about shady business practices at my previous employer’s clinic.

  • My employer has proposed a new billing model that makes me uncomfortable. What should I do?

  • I am planning to start a personal training business with clients who have physiotherapy coverage under their health plan. Can I do this?

  • Where I work all the billing is taken care of by the office manager. What do I need to be concerned with?

  • Can I use my name and registration number on the invoice so my patient can be reimbursed for their massage therapy treatment?

FAQs—Consent

FAQs—Controlled Acts

  • Do I need to roster for each controlled act or can I roster once for all of them?

  • Can I delegate O2 titration to a physiotherapist assistant (PTA)?

  • The PTA will need to switch the patient from the wall supply to a portable O2 tank, and stay at 2 L/min. Does this require delegation?

FAQs—Interprofessional Collaboration

  • Can two PTs treat the same patient?

FAQs—Leave, Resigning & Retirement

  • What do I need to do with the College when I am about to go on a maternity leave?

  • What do I need to do when I am returning from a maternity leave?

FAQs—Record Keeping

  • What information should be in the financial record?

  • If a record is converted from paper to an electronic format does the original paper copy need to be kept?

  • My patient has asked for a copy of their patient record. How much can I charge for providing a photocopy?

  • What information should be included in a discharge summary or end of care note?

  • Do I need to sign my full name and title every time I make an entry?

  • Are abbreviations acceptable for physiotherapists to use in patient records?

  • How should I reference documents that are not part of the patient record?

  • How often do I need to chart?

  • What do I need to consider when using abbreviations, care maps, exercise flow sheets, or charting by exception in patient records?

  • Where should patient records be kept for PTs who retire?

FAQs—Relationships & Boundaries

  • I don’t understand why PTs can’t date their patients. If we’re all consenting adults then what’s the big deal?

  • A PT student on a placement with me has been regularly having coffee with one of the patients. What should I do?

FAQs—Starting a Practice

FAQs—Supervision

FAQs—Title

FAQs—Working with PTAs