Shenda's Blog 

Be Sure to Share Your Comments Below and See What Others Have Said

Contact the College
Watch our Videos

The views and opinions expressed within posted comments do not necessarily reflect the views or positions held by the College of Physiotherapists of Ontario.

shenda_145-2

Shenda Tanchak
Registrar and CEO
College of Physiotherapists of Ontario

  • Did You Make a New Year’s Resolution to Lose Weight this Year?

    Jan 22, 2018

    Guest Blogger:

    Anita Ashton
    Associate Registrar Professional Conduct & Registration
    College of Physiotherapists of Ontario


    I did…but I am not going to a physiotherapist to help me achieve this goal, are you? Or are your patients or clients? As a new year begins people re-evaluate their fitness goals and many will return to the gym in January.

    It is NOT a physiotherapist’s job to help people get in shape and lose weight.

    Over the last year, undercover patients have visited a number of Ontario practices where they asked about losing weight. They had no other health condition or difficulty with movement, but the PT assessing them worked really hard to find a problem and then suggested that they needed to develop their core strength (I mean, who doesn’t?) and this was the start of the “free personal training program” which was invoiced to insurance companies as physiotherapy.

    Are you shocked?

    If this is you, don’t be fooled into thinking that you are providing physiotherapy when what you are really doing is providing your name and registration number to a facility so they can bill personal training as physiotherapy.

    This is insurance fraud and you risk losing your licence to practice as a PT if you engage in this kind of practice.

    Insurance companies are calling us to tell us about these practices, as are patients and health care providers. We’ve heard from newer PTs who have called the College seeking advice when they started a new job with an employer that asked them to do this.

    So are you really practicing physiotherapy?

    Start 2018 off right and reflect on your current practices:

    • Are you on contract with a company which has an agreement to provide “physiotherapy” in a fitness facility?

    • Are you including subjective and objective measures in your assessment?

    • Are you just doing assessments?

    • Have you met the PTAs that you will be working with?

    • Are they starting “treatment” before you have even done an assessment?

    • Do they actually carry out the treatment plan that you set?

    • How do you monitor your patient’s progress?

    • Is the treatment plan tailored to the insurance coverage available?

    • Is the treatment provided clinically indicated and within your scope?

    • Are you reviewing the invoices that are being produced using your name and registration number?

    • Is the name of the physiotherapist assistant you work with on the invoice?


    Contact the Practice Advisor

    If these questions have caused you to stop and consider the care you are providing, get in touch with the Practice Advisor and talk it through. Contact the Practice Advisor by email at practiceadvice@collegept.org or by calling 647-484-8800 or 1-800-583-5885.

    Also, feel free to give our recent Cases of the Month a read!

    Remember, if an insurance company identifies concerns with your practice they can refuse to reimburse your patients for the care delivered. Patients don’t like this.

    If you didn’t already know, the College has a zero tolerance approach when it comes to bad business practice.
    “The public interest depends on the integrity of the profession. Protecting the integrity of the profession demands zero tolerance of inappropriate business practices.”
    This isn’t lip service. Have a look at some of the recent Discipline Hearings for real life examples. No one wants to see their name on this list.

    Discipline Hearings and Decisions

    If you know of someone who is conducting themselves and their practice in a way that does not reflect the values of the profession, please tell us. Contact investigations@collegept.org or learn more about the complaints process.

    Physiotherapists play such an important role in self regulation. It’s a scary thing to contact the College about a peer, but it’s the right thing to do. 



    Full story
  • The Assessment Program Undergoes An Assessment

    Dec 07, 2017
    Full story
  • Harvey Weinstein

    Oct 16, 2017
    Full story
  • The Common Denominator: Billing, Registration, Professional Identity

    Sep 07, 2017
    Jamie G. Dockx, PT Student Clinical placement at the College of Physiotherapists of Ontario   I have had the privilege of spending 5 weeks at the College of Physiotherapists of Ontario for my final student placement. After 4 clinical placements, it was time to learn the ins and outs at the College. Learning about the […]
    Full story
    • Policy
  • What’s Your Ism?

    Aug 09, 2017
    How do your conscious or unconscious biases affect your ability to provide safe and effective care for patients? If you work in a private practice setting, think about your office for a minute. Do you have posters for promotion or décor?  Do you have gym equipment?  Is there any chance that these décor elements might […]
    Full story
    • Patients
    • advertising
    • Auto Insurance Anti-Fraud investigation
    • billing
    • blog
    • clinics
    • College
    • College Council President
    • College of Physiotherapists of Ontario
    • comment
    • Consent
    • CPO
    • décor
    • designated OHIP clinics
    • disabled
    • elderly patients
    • funding changes
    • funding model
    • generate discussion
    • health care
    • health care fraud
    • inappropriate billing
    • Jenny Setchell
    • mental illness
    • obesity
    • physiotherapy
    • regulatory
    • self-regulation
    • Shenda Tanchak
    • Stigma
    • The College
    • World Congress for Physical Therapy
  • In It Together

    Apr 25, 2017
    You run a clinic. Your receptionist is rude. Your physiotherapist assistant bills for services not provided. Your brand-new PT burns a patient with a heating pad. Whose responsibility is all this? If you guess that you’re on the hook for behavior by those you employ or supervise, you are right. You work for a clinic. […]
    Full story
    • advertising
    • billing
    • clinics
    • Physiotherapist Assistants
    • Policy
    • Professionalism
    • Reporting
    • Standards
    • The College
    • advice
    • clinic
    • employer
    • health
    • health professional
    • physiotherapist assistant
    • Practice Advisor
    • PTA
    • responsibility
    • take action
    • testimonials
  • Doing The Right Thing – Nobody Said It Was Going To Be Easy

    Feb 03, 2017
    Have you heard of convicted serial killer Harold Shipman? He was a UK doctor found guilty of killing 15 of his patients. After his conviction, a two-year inquiry spearheaded by the British government revealed that he had in fact killed an upward of 250 patients throughout a 23 year span. Shipman’s killing spree began to […]
    Full story
    • Policy
    • blog
    • clinics
    • College
    • College of Physiotherapists of Ontario
    • doctor
    • Dr. Shipman
    • health care
    • investigations
    • Nurse
    • nurses
    • Ontario
    • patient safety
    • Patients
    • physiotherapists
    • physiotherapy
    • protect patients
    • protect the public
    • public
    • public interest
    • UK
    • whistleblower
  • How to Make Yourself COMPLAINT-PROOF!

    Nov 21, 2016
    Do you ever wonder who gets complained about? Look around at your colleagues and play a little game of detective with yourself. One way to start is to find someone who is rude—in writing or in person. A very high percentage of our complaints stem from inappropriate lapses in what you might call “customer service” […]
    Full story
    • billing
    • Boundaries
    • Consent
    • Fraud
    • Patients
    • Policy
    • Professionalism
    • Reporting
    • Standards
    • The College
  • My Big Fat Deal of the Day

    Oct 21, 2016
    Don’t you love the deals you can get on Groupon or WagJag? Great restaurant discounts! Cheap Go-Cart rides! Spin classes! Paint Nites! And have you ever tried the miracle noodles? What about when health professionals use these on-line ‘deal of the day’ marketing sites? Can anything go wrong? Maybe yes, maybe no. The problem is, […]
    Full story
    • Patients
    • Policy
    • Professionalism
    • Standards
    • The College
    • advertising
    • Advertising Standard
    • College
    • College of Physiotherapists of Ontario
    • Deal
    • Groupon
    • physiotherapists
    • physiotherapy
    • WagJag
  • Backstage Pass: So, What’s the College Really Like?

    Sep 12, 2016
    Having spent the last five weeks at the College doing my final clinical placement, I was able to gain insight into processes that, as a physiotherapy student, most are not exposed to. Going in I was aware (as I’m sure my peers are) of things like the complaints process and practice assessments when I thought […]
    Full story
    • Consent
    • Professionalism
    • Standards
    • The College
    • College
    • College of Physiotherapists of Ontario
    • investigations
    • Patients
    • physiotherapists
    • physiotherapy
    • protect the public
    • public
    • public interest
    • quality care
    • scope of practice
    • self-regulation

Contact the Practice Advisor

Free and anonymous counsel for PTs, patients, & the public. Learn More 

practiceadvice@collegept.org
416-591-3828 ext. 241
1-800-583-5885 ext. 241