Shenda's Blog 

Be Sure to Share Your Comments Below and See What Others Have Said

Contact the College
Watch our Videos

The views and opinions expressed within posted comments do not necessarily reflect the views or positions held by the College of Physiotherapists of Ontario.

shenda_145-2

Shenda Tanchak
Registrar and CEO
College of Physiotherapists of Ontario

  • The Assessment Program Undergoes An Assessment

    Dec 07, 2017

    A few weeks ago more than 300 of you participated in a webinar about potential changes to our Quality Assurance program (hi everyone, thanks for tuning in!). 

    Throughout the last fourteen years of the existing Quality Assurance program you have been telling us that the assessments, while intimidating, were a good and beneficial experience, but that repeated assessments were not a good use of your time or the College’s resources.

    During the webinar, we polled participants to ask how many times they’d been assessed. Here’s what we heard from that group: 38% had never been assessed. 47% had been assessed once. 12% had been assessed twice. And 3% had been assessed three or more times.

    First of all, let me offer my gratitude to those of you who experienced more than one assessment. While the selection was random, the repetition allowed us to investigate whether the assessments were an effective way to improve practice. When we assessed you again (and again... and sometimes again) we were able to confirm that any positive changes you made were sustained over time. This is clear proof that the assessments work.

    But wait a minute! More than a third of you have never been assessed at all? Is that the best way to assure quality?

    Now it is time to revisit our good program and make it better.

    With your feedback, and our research (read more about it here), a College working group developed recommendations for a new Quality Assurance program. Before you ask, let me reassure you that it will not cost more than the current program so your fees are NOT at risk of increase.  

    So, what is it?

    First of all, we will try to assess everyone within a five or six-year time period.

    But we will start with a “mini” assessment – likely about one hour long and conducted remotely (think FaceTime or Skype). If there were questions about your performance that arose from the mini-assessment you would be referred to an on-site assessment which might look quite similar to those conducted today.  

    Does that mean that you will look bad to your colleagues for being subject to an on-site assessment? In order to protect you against such stigma, we will also randomly select a small number of people from the mini-assessments to have on-site assessments. This way, the reason that you have been selected will be confidential.

    Apart from the assessments, our proposed Quality Assurance program will have two other pieces: a revised mandatory quiz that will be open book and may be collaborative (just like PISA today) and a convenient online portfolio for recording your goals and continuing education. The portfolio will be for your own personal use and will no longer be mandatory.

    So now we need to hear from you. You can read more about the plan in the Council materials here. As of January, you can access a survey that asks you specific questions – check our website for that url. Or you can leave your thoughts below. Council will likely be making a decision about whether to proceed with this plan in March, after you have had a chance to have your say. Watch Perspectives for ongoing updates on the decision-making process.

    To get you started, here are some of the things we are wondering about:

    • Do you think it will be possible to develop an effective one hour assessment tool?
    • What would you focus on if you were developing such a tool?
    • Do you think it makes sense to select people for a mini assessment based on the length of time since their last assessment?
    • Do you think it makes sense to save on-site assessments primarily for situations where potential problems have been identified?
    • Do you have any practical advice for how to make this work?
    • Is there anything about this idea that worries you?
    • Do you think that this will be a better way to assure PT quality than our current system?
    • As a patient or a caregiver, would this system be reassuring to you?

    Thanks – I am really looking forward to hearing from you.

    Full story
  • Harvey Weinstein

    Oct 16, 2017
    Full story
  • The Common Denominator: Billing, Registration, Professional Identity

    Sep 07, 2017
    Jamie G. Dockx, PT Student Clinical placement at the College of Physiotherapists of Ontario   I have had the privilege of spending 5 weeks at the College of Physiotherapists of Ontario for my final student placement. After 4 clinical placements, it was time to learn the ins and outs at the College. Learning about the […]
    Full story
    • Policy
  • What’s Your Ism?

    Aug 09, 2017
    How do your conscious or unconscious biases affect your ability to provide safe and effective care for patients? If you work in a private practice setting, think about your office for a minute. Do you have posters for promotion or décor?  Do you have gym equipment?  Is there any chance that these décor elements might […]
    Full story
    • Patients
    • advertising
    • Auto Insurance Anti-Fraud investigation
    • billing
    • blog
    • clinics
    • College
    • College Council President
    • College of Physiotherapists of Ontario
    • comment
    • Consent
    • CPO
    • décor
    • designated OHIP clinics
    • disabled
    • elderly patients
    • funding changes
    • funding model
    • generate discussion
    • health care
    • health care fraud
    • inappropriate billing
    • Jenny Setchell
    • mental illness
    • obesity
    • physiotherapy
    • regulatory
    • self-regulation
    • Shenda Tanchak
    • Stigma
    • The College
    • World Congress for Physical Therapy
  • In It Together

    Apr 25, 2017
    You run a clinic. Your receptionist is rude. Your physiotherapist assistant bills for services not provided. Your brand-new PT burns a patient with a heating pad. Whose responsibility is all this? If you guess that you’re on the hook for behavior by those you employ or supervise, you are right. You work for a clinic. […]
    Full story
    • advertising
    • billing
    • clinics
    • Physiotherapist Assistants
    • Policy
    • Professionalism
    • Reporting
    • Standards
    • The College
    • advice
    • clinic
    • employer
    • health
    • health professional
    • physiotherapist assistant
    • Practice Advisor
    • PTA
    • responsibility
    • take action
    • testimonials
  • Doing The Right Thing – Nobody Said It Was Going To Be Easy

    Feb 03, 2017
    Have you heard of convicted serial killer Harold Shipman? He was a UK doctor found guilty of killing 15 of his patients. After his conviction, a two-year inquiry spearheaded by the British government revealed that he had in fact killed an upward of 250 patients throughout a 23 year span. Shipman’s killing spree began to […]
    Full story
    • Policy
    • blog
    • clinics
    • College
    • College of Physiotherapists of Ontario
    • doctor
    • Dr. Shipman
    • health care
    • investigations
    • Nurse
    • nurses
    • Ontario
    • patient safety
    • Patients
    • physiotherapists
    • physiotherapy
    • protect patients
    • protect the public
    • public
    • public interest
    • UK
    • whistleblower
  • How to Make Yourself COMPLAINT-PROOF!

    Nov 21, 2016
    Do you ever wonder who gets complained about? Look around at your colleagues and play a little game of detective with yourself. One way to start is to find someone who is rude—in writing or in person. A very high percentage of our complaints stem from inappropriate lapses in what you might call “customer service” […]
    Full story
    • billing
    • Boundaries
    • Consent
    • Fraud
    • Patients
    • Policy
    • Professionalism
    • Reporting
    • Standards
    • The College
  • My Big Fat Deal of the Day

    Oct 21, 2016
    Don’t you love the deals you can get on Groupon or WagJag? Great restaurant discounts! Cheap Go-Cart rides! Spin classes! Paint Nites! And have you ever tried the miracle noodles? What about when health professionals use these on-line ‘deal of the day’ marketing sites? Can anything go wrong? Maybe yes, maybe no. The problem is, […]
    Full story
    • Patients
    • Policy
    • Professionalism
    • Standards
    • The College
    • advertising
    • Advertising Standard
    • College
    • College of Physiotherapists of Ontario
    • Deal
    • Groupon
    • physiotherapists
    • physiotherapy
    • WagJag
  • Backstage Pass: So, What’s the College Really Like?

    Sep 12, 2016
    Having spent the last five weeks at the College doing my final clinical placement, I was able to gain insight into processes that, as a physiotherapy student, most are not exposed to. Going in I was aware (as I’m sure my peers are) of things like the complaints process and practice assessments when I thought […]
    Full story
    • Consent
    • Professionalism
    • Standards
    • The College
    • College
    • College of Physiotherapists of Ontario
    • investigations
    • Patients
    • physiotherapists
    • physiotherapy
    • protect the public
    • public
    • public interest
    • quality care
    • scope of practice
    • self-regulation
  • You’re 10 times better than the clinic next door and twice as good looking!

    Jul 25, 2016
    Chances are that if you are reading this blog, you will also have noticed that our Advertising Standard is up for review. Do you know that it is likely our most breached Standard? And I’m sure that you did not know that as soon as the new Standard is finalized, we will begin to actively […]
    Full story
    • Policy
    • Professionalism
    • Standards
    • Transparency
    • advertising
    • advertising regulations
    • blog
    • clinics
    • College
    • College of Physiotherapists of Ontario
    • comment
    • CPO
    • generate discussion
    • health care
    • patient safety
    • Patients
    • physical therapists
    • physiotherapists
    • physiotherapy
    • protect the public

Contact the Practice Advisor

Free and anonymous counsel for PTs, patients, & the public. Learn More 

practiceadvice@collegept.org
416-591-3828 ext. 241
1-800-583-5885 ext. 241