Shenda’s Blog 

Be Sure to Share Your Comments Below and See What Others Have Said

Contact the College
Watch our Videos

The views and opinions expressed within posted comments do not necessarily reflect the views or positions held by the College of Physiotherapists of Ontario.

shenda_145-2

Shenda Tanchak
Registrar and CEO
College of Physiotherapists of Ontario

  • Doing The Right Thing – Nobody Said It Was Going To Be Easy

    Feb 03, 2017

    Have you heard of convicted serial killer Harold Shipman? He was a UK doctor found guilty of killing 15 of his patients. After his conviction, a two-year inquiry spearheaded by the British government revealed that he had in fact killed an upward of 250 patients throughout a 23 year span.

    Shipman’s killing spree began to unravel after another doctor raised concerns about the high death rate among his patients and reported her suspicions to the coroner’s office who in turn alerted authorities. An investigation was launched and Shipman was arrested before he could kill even more patients.

    Scary and disturbing stuff, I know, but people like Harold Shipman personify and exemplify why health care providers, employers and facility operators have an legal obligation to report professional misconduct–suspected or otherwise, to their governing body.

    Think of reporting as a mechanism for protecting patients – in the Shipman case it was about protecting patients’ lives. In a PTs case, it might be protecting patients from a different kind of harm or exploitation.

    So what happens after you’ve made a complaint to the College?

    The College will review the information provided and determine whether there is enough information to warrant an investigation into the individual’s conduct, competency or health.

    We get quite a few reports every year, but only a handful meet our criteria for investigation. But what if you are not the boss? You are just a colleague of someone whose conduct is suspect.

    If you have any suspicion of sexual abuse (and yes, that includes when your colleague starts dating a patient!) you have an absolute obligation to report it. In fact, the government signaled its concern about under-reporting by proposing to double the maximum fine on a first offence for an individual who fails to make a mandatory report relating to sexual abuse to $50,000. It is proposed to be quadrupled for corporations to $200,000.

    Beyond sexual abuse, a responsible professional will report to the College when he or she suspects that their colleague is incompetent, incapacitated or engaging in professional misconduct. The obligation to report in these instances is an ethical one, rather than a legal one.

    Every time you stand aside and watch a colleague break the rules of your profession or put patients at a risk, you jeopardize the integrity of your profession as a whole. And you risk the well-being of the patients with whom that colleague interacts.

    Sometimes being a professional requires you to be a whistleblower.

    If you are ever wondering whether you ought to report something, call one of our Practice Advisors and talk the situation over. You’ll feel better if you know that you took action.

    Related resources:

    Mandatory Reporting Obligations

    Professional Reporting Obligations



    Download Acrobat Reader
    Have you heard of convicted serial killer Harold Shipman? He was a UK doctor found guilty of killing 15 of his patients. After his conviction, a two-year inquiry spearheaded by the British government revealed that he had in fact killed an upward of 250 patients throughout a 23 year span. Shipman’s killing spree began to […]
    Full story
    • Policy
    • blog
    • clinics
    • College
    • College of Physiotherapists of Ontario
    • doctor
    • Dr. Shipman
    • health care
    • investigations
    • Nurse
    • nurses
    • Ontario
    • patient safety
    • Patients
    • physiotherapists
    • physiotherapy
    • protect patients
    • protect the public
    • public
    • public interest
    • UK
    • whistleblower
  • How to Make Yourself COMPLAINT-PROOF!

    Nov 21, 2016
    Do you ever wonder who gets complained about? Look around at your colleagues and play a little game of detective with yourself. One way to start is to find someone who is rude—in writing or in person. A very high percentage of our complaints stem from inappropriate lapses in what you might call “customer service” […]
    Full story
    • billing
    • Boundaries
    • Consent
    • Fraud
    • Patients
    • Policy
    • Professionalism
    • Reporting
    • Standards
    • The College
  • My Big Fat Deal of the Day

    Oct 21, 2016
    Don’t you love the deals you can get on Groupon or WagJag? Great restaurant discounts! Cheap Go-Cart rides! Spin classes! Paint Nites! And have you ever tried the miracle noodles? What about when health professionals use these on-line ‘deal of the day’ marketing sites? Can anything go wrong? Maybe yes, maybe no. The problem is, […]
    Full story
    • Patients
    • Policy
    • Professionalism
    • Standards
    • The College
    • advertising
    • Advertising Standard
    • College
    • College of Physiotherapists of Ontario
    • Deal
    • Groupon
    • physiotherapists
    • physiotherapy
    • WagJag
  • Backstage Pass: So, What’s the College Really Like?

    Sep 12, 2016
    Having spent the last five weeks at the College doing my final clinical placement, I was able to gain insight into processes that, as a physiotherapy student, most are not exposed to. Going in I was aware (as I’m sure my peers are) of things like the complaints process and practice assessments when I thought […]
    Full story
    • Consent
    • Professionalism
    • Standards
    • The College
    • College
    • College of Physiotherapists of Ontario
    • investigations
    • Patients
    • physiotherapists
    • physiotherapy
    • protect the public
    • public
    • public interest
    • quality care
    • scope of practice
    • self-regulation
  • You’re 10 times better than the clinic next door and twice as good looking!

    Jul 25, 2016
    Chances are that if you are reading this blog, you will also have noticed that our Advertising Standard is up for review. Do you know that it is likely our most breached Standard? And I’m sure that you did not know that as soon as the new Standard is finalized, we will begin to actively […]
    Full story
    • Policy
    • Professionalism
    • Standards
    • Transparency
    • advertising
    • advertising regulations
    • blog
    • clinics
    • College
    • College of Physiotherapists of Ontario
    • comment
    • CPO
    • generate discussion
    • health care
    • patient safety
    • Patients
    • physical therapists
    • physiotherapists
    • physiotherapy
    • protect the public
  • Let’s Get Strategic

    May 25, 2016
    Whoever first said ‘time flies’ could have been talking about the strategic planning cycle. Four years ago—a month after I had started working at the College― Council met to develop a strategic plan. They set three goals that we’ve been working hard to achieve, goals to ensure that physiotherapy regulation in Ontario focussed on things […]
    Full story
    • Policy
    • Standards
    • College of Physiotherapists of Ontario
    • physical therapists
    • physiotherapists
    • Shenda Tanchak
  • STOP IT BEFORE YOU GET IN TROUBLE! A RANT.

    Apr 05, 2016
    I am receiving more and more reports about physiotherapists sending patients for personal training or Pilates and enabling patients to submit receipts for these services under the physiotherapist’s registration number. Guess what? In many cases this is inappropriate and you could get in serious trouble. The ONLY time that your credentials can be used to […]
    Full story
    • Policy
  • When Breaking Up is Hard to Do

    Feb 09, 2016
    You’ve been seeing Janet for several months. She’s an elderly widow who first came to you following a knee replacement. She recovered quite well and is ready to be discharged. The problem is, Janet really likes you and wants to continue coming for therapy. She makes weekly appointments for the treatment of back pain. But, you are […]
    Full story
    • Policy
  • Are Great Practitioners At Risk of Losing Their Reputation?

    Jan 20, 2016
    There was a BBC headline that caught my eye not too long ago: “Athletics doping: What happens if trust goes out of sport?”* It was about the results of an independent commission set up by the World Anti-Doping Agency, but it could have been about your profession. It could have been physiotherapists. I have to […]
    Full story
    • Policy
  • How Will You Stay Inspired in 2016?

    Jan 08, 2016
    Guest Blogger: Shari Hughes, PT I just read something inspiring—so inspiring in fact, that I want to share it with my fellow PTs. Here it is: “Our quest [as health care providers] is clear…It’s a search for meaning in the value of the person who has come to honour us with his or her quest […]
    Full story
    • Professionalism
    • 27th Annual National Forum on Quality Improvement in Health Care
    • College
    • College of Physiotherapists of Ontario
    • CPO
    • Don Berwick
    • health care
    • IHI
    • Institute for Healthcare Improvement
    • Patients
    • physical therapists
    • physiotherapists
    • physiotherapy
    • quality care

Contact the Practice Advisor

Free and anonymous counsel for PTs, patients, & the public. Learn More 

practiceadvice@collegept.org
416-591-3828 ext. 241
1-800-583-5885 ext. 241