Private Practice, Community Settings and Home Care: Information & Resources

The College's role to date has been to share the information released by the Government of Ontario and the Chief Medical Officer of Health with physiotherapists, the public, patients and employers.

We have provided information and resources to support PTs in private practice, community settings and home care below. The page will be updated as new information becomes available and a list of frequently asked questions (FAQs) is included at the bottom. 

Health Sector Restart — May 26, 2020

Ontario’s Chief Medical Officer of Health released changes to Directive 2, allowing physiotherapists and other regulated health professionals to gradually and carefully begin providing all services, including non-urgent care, as of May 26, 2020. 

Physiotherapists should only begin providing in-person care if all necessary precautions and protocols are in place to protect patients and themselves. Virtual practice is a recommended alternative when possible.


What this change means for physiotherapists

This change does not mean PTs should immediately return to providing in-person care.

Physiotherapists and their employers must assess the risks of providing care in-person and implement appropriate infection control and prevention measures. 

You are only permitted to provide in-person care when you are satisfied that the benefits of providing care in-person outweigh the risks and appropriate infection control and prevention measures are in place.

You should monitor the spread of COVID-19 in your community to inform your decisions of when to return to practice. Refer to data from the Government of OntarioPublic Health Ontario and your local public health unit.

If you have questions after carefully reviewing all of the supporting documents please contact the College’s Practice Advisor team at or call 1-800-583-5885 ext. 241.

Return to Work Guidance for Physiotherapists


PTs may use tele-rehabilitation (sometimes called virtual practice) to treat patients who require non-urgent care.  

When delivering care virtually, PTs must follow the same rules and standards as they would when providing in person care. Physiotherapists must use their professional judgement to determine if tele-rehabilitation is appropriate for their patient. 

More About Virtual Care

Frequently Asked Questions

FAQs: Private Practice, Community Settings and Home Care

  • What screening questions should I ask prior to an in-person appointment?

  • I work in Private Practice. What PPE and precautions are necessary?

  • What infection control measures and products should I use for cleaning my clinic?

  • I’m ready to embrace tele-rehabilitation as an alternative to in-person assessment and treatment. Where do I start?

  • Can I use virtual care to deliver group treatment to patients during the COVID-19 pandemic?

  • I work for a clinic that delivers publicly-funded physiotherapy as Episodes of Care. Can I use virtual care to deliver my physiotherapy services?

  • As a health care provider, should I be tested for COVID-19?

  • I live in an area with a recent outbreak of COVID-19 cases. I visit patients in their homes. I do wear a mask but should I also wear goggles or a shield?

  • I'm a PT working in a gym setting. I share the space with personal trainers who run small boot camps. Most of the personal training clients don't want to wear a mask and I'm concerned about the safety of patients I see.

Can't find the answer to your question? Contact the Practice Advisor at or 1-800-583-5885 ext. 241