Check out the frequently asked questions and videos on Privacy.

FAQs: Record Keeping—Confidentiality and Access

  • What should I do if a patient or someone else wants access to a record?

  • Who should have access to the records?

  • What steps should I take to ensure confidentiality?

  • Can the patient ask to have their record changed?

  • Help! I lost a patient record...what should I do? What are my professional obligations?