Patient Resources and Frequently Asked Questions

Welcome to the Patient Resources and Frequently Asked Questions section. Below you'll find popular patient questions asked of and answered by the Physiotherapist Information Advisor and a list of helpful resources.


Patient Questions Answered

Popular Questions Asked by Patients


Patient Resources

Assistive Devices Program

Did you know that if you have a long-term physical disability, you can get help paying for equipment and supplies when you qualify for the Assistive Devices Program. It covers things like customized equipment, wheelchairs and hearing aids.

Learn more

Privacy Resources

Find out what the law says about privacy and your rights as a consumer

Information and Privacy Commission (IPC)
Information and Privacy Commission (IPC)—FAQs: Personal Health Information Protection Act

Patient Sexual Abuse Resources

The Ontario Network of Sexual Assault/Domestic Violence Treatment Centres
A network of 35 hospital-based centres throughout Ontario

Women’s Shelters
: A list of women’s shelters across Ontario A map and list of Ontario women’s shelters

Women’s Sexual Assault Networks
Assaulted Women’s Helpline: Anonymous and confidential 24/7 telephone and crisis line
24/7 hotline for francophone women living in Ontario

Contact information for several 24-hour helplines & information about legal steps
Ontario Women's Justice Network

Specific Populations
Ontario Coalition of Rape Crisis Centres
Available to call 24/7 and has the contact information of centres all around Ontario (includes helpline for children and Aboriginal women) Get Support

Available to call 24/7 with information on services around Ontario (Children, Elder Abuse, Men, First Nations)

Distress Centres
24/7 support in Toronto (includes suicide prevention)
Contact Distress Centre

Did You Know the Government Has an Assistive Devices Program?

It includes funding for things like mobility aids, respiratory equipment and supplies, home oxygen therapy and prosthetic limbs for example.

Learn more


Still have a question? Please contact the Physiotherapist Information Advisor: | 647-484-8800 | 1-800-583-5885