COVID-19 (Coronavirus) FAQs

Have a Question? Contact Practice Advice or 647-484-8800 or 1-800-583-5885 ext. 241

Frequently Asked Questions


  • What screening questions should I ask prior to an in person appointment?

  • What infection control measures and products should I use for cleaning my clinic?

  • Can I be asked to do activities that are not typically in the scope of physiotherapy practice?

  • I'm considering tele-practice as an alternative to in-person visits during the COVID-19 or other infectious outbreak, what are some considerations?

  • I need to switch gears and move from working in an sports outpatient clinic to an ICU? What should I do?

  • Can I refuse to provide care if I feel I’m not competent to deliver care in a certain area?

  • Do I need to meet the requirements of the Record Keeping Standard if I am deployed to different practice setting?

  • Can physiotherapists be redeployed from their current position to a different position during the pandemic?

  • Can I use virtual care to deliver group treatment to patients during the COVID-19 pandemic?

  • As a health care provider, should I be tested for COVID-19?

  • I live in an area with a recent outbreak of COVID-19 cases. I visit patients in their homes. I do wear a mask but should I also wear goggles or a shield?

  • I'm a PT working in a gym setting. I share the space with personal trainers who run small boot camps. Most of the personal training clients don't want to wear a mask and I'm concerned about the safety of patients I see.

  • I identify my patient as being high-risk for complications if they acquire COVID-19, but they would benefit from in-person care. How do I help them understand the risks involved with in-person care?

FAQs: Patient Screening for COVID-19 and the Use of Personal Protective Equipment (PPE)

  • Do I need to use Personal Protective Equipment (PPE)?

  • Can I reuse personal protective equipment (PPE)?

  • Will I get into trouble with the College if I decide not to provide care without the appropriate PPE?

  • I understand that I need to wear PPE if my patient has COVID-19, but what does it mean if they are suspected of having COVID-19?

  • Are there specific rules for primary care providers in a community setting?

  • Are there specific rules for hospitals? (March 30, 2020)

  • Are there specific rules for long-term care facilities?

  • Who can go into a long-term care home (June 18, 2020) ​

  • Are there additional resources?