Have a Question? Contact Practice Advice

advice@collegept.org or 647-484-8800 or 1-800-583-5885 ext. 241

Frequently Asked Questions

FAQs: Returning to Practice

  • Do patients have to wear masks? Can I refuse treatment if they don’t wear a mask?

  • Do I have to wear goggles during a treatment session if a patient screens negative?

  • Do I need to wear a gown if my clothing will be in contact with a patient?

  • Can I use privacy screens and curtains in my clinic? Do they increase risk of transmission?

  • My employer is pushing to increase the number of patients at the expense of physical distancing. What should I do?

  • I want to work at multiple workplaces. Is this acceptable?

  • What do I need to discuss with patients who want to see me in person?

  • What do I need to think about before I can offer patients in-person care?

  • I work in private practice. What PPE and precautions are necessary?

  • I saw a patient in my clinic who screened negative. The patient called the next day to tell me they had received a positive result for a COVID-19 test. Can I continue to see patients? What do I do?

  • Can I see more than one patient at a time in my clinic?

  • Can the receptionist do the telephone screening with patients before they come in, or does it have to be the physiotherapist?