Quality Assurance Consultation Process

Learn more about the research and consultations behind the development of the new practice assessments.

The College conducted extensive research in order to establish the framework for the new Quality Assurance program including consultations with members, the public, regulators and other stakeholders. Best practices in Canada and abroad were reviewed and a Quality Assurance Working Group was developed to guide the redevelopment. 


  • Connected with more than 1,000 physiotherapists via in person sessions across the province, a webinar and a session on the Ontario Telehealth Network. 
  • Conducted 365 additional online consultations.
  • Completed targeted consultations with recently assessed physiotherapists, peer assessors and current and past Quality Assurance Committee members. 

Engaged the Citizen Advisory Group for patient consultations. 

Quality Assurance Working Group 


Gary Rehan, Council President
Darryn Mandel, Council Member
James Lee, Council and Quality Assurance Committee Member
Theresa Stevens, Council Member and Chair of Quality Assurance Committee
Jatinder Bain, Quality Assurance Committee Member
Shelley Martin, Manager, Quality Assurance
Jill Adolphe, Citizens Advisory Group Member