Physiotherapists are responsible not only for the services they provide, but also for the accuracy and reasonableness of the fees charged for their services. While it is permissible for another person to manage the billing on behalf of the physiotherapist, it is the responsibility of the individual physiotherapist to ensure that the billing practices meet the
Fees, Billing and Accounts Standard.
Physiotherapists should maintain knowledge of, and control over, billing. For example, physiotherapists should understand the fees that are being charged for their services, how their registration or billing number is being used and the organizational policies that exist with respect to billing. It is also important that physiotherapists periodically monitor invoices and billing practices to ensure accuracy, and should any inaccuracies be discovered, that reasonable steps are taken to remedy the error.
Written Process for Auditing Billing