Privacy, Accommodations and Accessibility

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Web Privacy

The College of Physiotherapists Ontario (“the College”) respects your right to privacy when you visit our website.

We are committed to protecting the privacy and confidentiality of your information by complying with our legal obligations under the Regulated Health Professions Act, 1991, and the Personal Health Information Protection Act, 2004.

The following policy governs the College’s practices with respect to information obtained through this website.

If you have any questions, please email Mara Berger, Privacy Officer, at

Privacy Code

  • Scope

  • Information We Collect

  • How We Use the Information

  • Disclaimer

  • Terms of Use

  • Copyright/Permission to Reproduce

  • Logo Usage

  • Requests for Data


The College of Physiotherapists of Ontario is committed to making sure people of all backgrounds and abilities are treated with respect and have equal access to our services.

We have taken steps to ensure that staff, and other individuals who assist the College in our work, understand our commitment to inclusivity and accessibility.

We want to learn more about anything we can do to improve your experience with us. We welcome your requests for any accommodations that would support you in accessing our services.

Please let the staff member you are working with directly know how we can support you, and they will work with you to meet your needs.

If you are unsure who to contact, please email or call 1-800-583-5885 and we will be sure to get back to you.


If you encounter any barriers accessing our services, please share your feedback by contacting Lisa Pretty, VP of Organizational Effectiveness at or call 1-800-583-5885 extension 234.


While we make every effort to proactively implement inclusive and accessible practices, we recognize that individuals have unique needs that we may not have anticipated.

Please let us know if there is anything we can do better, and we will do our best to help. 

  • Communication

  • Assistive Devices

  • Printed Material

  • Telephone Services / Video Conferencing

  • Use of Service Animals and Support Persons

Website Accessibility Statement

The College of Physiotherapists of Ontario is committed to digital accessibility for everyone. We are continually improving the user experience and reviewing and applying accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. College of Physiotherapists of Ontario is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

* Created on 23 October 2020 using the W3C Accessibility Statement Generator Tool. 

Website Feedback

Please let us know if you encounter accessibility barriers on the College of Physiotherapists of Ontario website. We will make every effort to address the issues as quickly as possible.

Phone: 1-800-583-5885 extension 291