Contact Information and Staff Directory

We're operating virtually! There are no walk-in visits at the College office.
Please call 1-800-583-5885 ext. 201 or email

Territorial Acknowledgement

We acknowledge the land our office is on is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit.

Reconnaissance territoriale

Nous tenons à souligner que la terre sur laquelle se trouve notre bureau fait partie du territoire traditionnel des Mississaugas de Credit, des Anishinabés, des Chippewas, des Haudenosaunees et des Wendats. Aujourd’hui, ce lieu de rassemblement est le foyer de divers groupes des Premières Nations, des Inuits et des Métis. Il est également reconnu que Toronto est visée par le Traité 13 signé avec les Mississaugas de Credit.

College of Physiotherapists of Ontario

Office Address:
College of Physiotherapists of Ontario
375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5

Mailing Address for Couriers:
College of Physiotherapists of Ontario
c/o Regus Business Centre
1 Dundas Street West, Eaton Centre, Suite 2500 
Toronto, Ontario M5G 1Z3 Canada


College of Physiotherapists of Ontario

Nitin Madhvani (he/him)
President, College Council

Craig Roxborough, PhD (he/him)
Registrar & CEO

General Inquiries

Tel: 416-591-3828 ext. 201
Toll Free: 1-800-583-5885 
Fax: 416-591-3834

Monday to Friday 
8:30 am to 4:30 pm
(excluding statutory holidays)

Pour l'information en français:

ou 1-800-583-5885 ext. 294.

We also have staff members
who can provide services in
Spanish, Russian, German and Arabic.

Make a Complaint

To express a concern about a physiotherapist, please complete the complaint form.

Professional Conduct
Tel: 416-591-3828 ext. 227
Tel: 1-800-583-5885 ext. 227
Fax: 416-591-7758

Complaint Form

Find a Physiotherapist/
Search the Public Register

If you need help finding
a physiotherapist, contact the College: 
1-800-583-5885 ext. 201

Search the Public Register

Practice Advice/
Physiotherapy Information

Physiotherapists, patients and the public can contact the College for confidential practice advice.
1-800-583-5885 ext. 241

Contact Advisors

Accessible Information

Should you require information in an alternate format, please contact Taylor Turner at or call 1-800-583-5885 ext. 291.

Request an Alternate Format

Make a Self Report or a Mandatory Report

Contact Investigations
Tel: 416-591-3828 ext. 227 
Tel: 1-800-583-5885 ext. 227
Fax: 416-591-7758

Complete the online form

File a Report Online

Staff Directory

Registrar & CEO

Craig Roxborough, PhD (he/him)
Registrar & CEO
1-800-583-5885 ext. 232


Mara Berger (she/her)
Director, Policy, Governance & General Counsel (Bilingual — English and German)
1-800-583-5885 ext. 217

Evguenia Ermakova (she/her)
Policy Analyst (Bilingual — English and Russian)
1-800-583-5885 ext. 245

Caitlin O'Kelly (she/her)
Governance Specialist
1-800-583-5885 ext. 231

Executive Office

Anita Ashton (she/her)
Deputy Registrar & COO
1-800-583-5885 ext. 225

Olivia Kisil (she/her)

Committee Support Specialist
1-800-583-5885 ext. 290

Sharina Wynn (she/her)

Program Administrator
1-800-583-5885 ext. 302

Investigations, Concerns and Complaints

Make a Complaint
If you have concerns about the practice or conduct of a physiotherapist or a person who is pretending to be a physiotherapist, please email or call 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

Make a Complaint Form

Registration—New Applications

Melissa Collimore (she/her)
Manager, Registration
1-800-583-5885 ext. 251

Melanie Liu (she/her)

Registration Team Lead
1-800-583-5885 ext. 301

Jhosselyn Bustos (she/her)
Registration Administrator (Bilingual — English and Spanish)
1-800-583-5885 ext. 246

Marianna Calibuso (she/her)
Registration Administrator
1-800-583-5885 ext. 230

Barbara Hou (she/her)
Registration Administrator
1-800-583-5885 ext. 233

General Registration Line
1-800-583-5885 ext. 222
(Jhosselyn, Marianna and Barbara can be reached at ext. 222 or for registration, professional corporation inquiries, to change your information and for letters of professional standing)


Amanda Sandhu (she/her)
Manager, Examinations
1-800-583-5885 ext. 300

Ann Shand (she/her)
Examinations Coordinator
1-800-583-5885 ext. 216

Katie Mac (she/her)

Examinations Administrator
1-800-583-5885 ext. 255

Screening Interviews, Assessments & Continuing Professional Development

Shelley Martin (she/her)
Manager, Quality Assurance
1-800-583-5885 ext. 224

Cici Czigler (she/her)
Quality Assurance Coordinator
1-800-583-5885 ext. 238

Victoria Lo (she/her)
Quality Assurance Coordinator
1-800-583-5885 ext. 242


Practice Assessment Line
1-800-583-5885 ext. 212
(Use the Practice Assessment Line if you have any questions about the screening interview, assessment or the assessors)

Media Enquiries, Website and E-newsletter

Taylor Turner (she/her)
Manager, Communications
1-800-583-5885 ext. 291
(Contact Taylor to provide feedback on College publications, the website and for media inquiries)
Connie Fong (she/her)
Design & Content Management Specialist
1-800-583-5885 ext. 248

Finance and Reporting

Zoe Robinson (she/her)
VP, Finance and Reporting
Privacy Officer
1-800-583-5885 ext. 244

Joyce Huang (she/her)
Strategic Projects Manager
1-800-583-5885 ext. 237

Fazal Raza (he/him)
Accounting Specialist
1-800-583-5885 ext. 221

Practice Advice

Fiona (she/her)
Senior Physiotherapist Advisor
1-800-583-5885 ext. 243

Mary-Catherine (she/her)
Practice Advisor (Bilingual — English and French)
1-800-583-5885 ext. 294

Abbi (she/her) 
Practice Advisor 
1-800-583-5885 ext. 236

Practice Advice Line
1-800-583-5885 ext. 241
The Practice Advisors offer a safe place for physiotherapists, PT Residents, PT students, patients, caregivers and others to ask questions about physiotherapy practice.

IT and Human Resources

Lisa Pretty (she/her)
VP, Organizational Effectiveness
1-800-583-5885 ext. 234

Tom Aitas (he/him)
Manager, IT
1-800-583-5885 ext. 297

Diane Daley (she/her)
Manager, People & Culture  
1-800-583-5885 ext. 218

Ann-Marie Humber (she/her)
Program Support and Data Analysis Coordinator
1-800-583-5885 ext. 258

Aidan Thompson (he/him)
IT Specialist
1-800-583-5885 ext. 299

Faith Muchena (she/her)
Office Administrator 
1-800-583-5885 ext. 292

Accessibility Policy

The College of Physiotherapists of Ontario recognizes the dignity and value of every person and strives to meet the needs of people with disabilities when providing services.

Learn more