Contact Information and Staff Directory

Contact the College

College of
Physiotherapists of Ontario
375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5

General Inquiries
Tel: 416-591-3828
Toll Free: 1-800-583-5885
Fax: 416-591-3834

Directions to the College

Hours of Operation:

Monday to Friday
8:30 am to 4:30 pm
(excluding statutory holidays)

Find a Physiotherapist

If you need help finding
a physiotherapist, please
contact the College at 
or 1-800-583-5885 ext. 256
or visit the Public Register

Search the Public Register

Practice Advice

Physiotherapists, patients and the public can contact the College for confidential practice advice.

Learn More

Make a Complaint

To express a concern about a physiotherapist, please complete the complaint form.

Professional Conduct
416-591-3828 ext. 227
1-800-583-5885 ext. 227

Complaint Form

Pour l'information en français

Entrez en contact avec
Lisa Pretty* svp—voir
ci-dessous pour
ses cordonnées

Alternate Format

Please contact
Communications or call
416-591-3828 ext. 234
or 1-800-583-5885 ext. 234.

Practice Advisor: Get in Touch with Questions 

647-484-8800 or 1-800-583-5885

Staff Directory

Do you have a question or need advice? Our highly-qualified staff is available to answer questions on a wide range of topics and issues. 

Executive Office

Shenda Tanchak
Registrar & CEO—ext. 252

Read Biography
Visit Blog

Rod Hamilton

Associate Registrar, Policy & Quality Management
ext. 232
(Contact Rod for government relations information and to provide feedback on strategic initiatives)

Anita Ashton

Associate Registrar, Professional Conduct & Registration
ext. 225
(Contact Anita for professional conduct and registration initiatives)

Elicia Persaud
Executive Assistant—ext. 231

Joyce Huang
Strategic Projects Manager—ext. 255

Registration—New Applications, Renewal

Ann-Marie Humber
Manager, Registration—ext. 251

Theron Vieira
Administrator, Registration—ext. 230

Jhosselyn Bustos-Cha 
Administrator, Registrationext. 246

General Registration Line—ext. 222
(Theron and Jhosselyn can be reached at ext. 222 or for registration, professional corporation inquiries, to change your information and for letters of professional standing)

Investigations, Concerns and Complaints

1-800-583-5885 ext. 227

Make a Complaint

If you have concerns about the practice or conduct of a physiotherapist or a person who is pretending to be a physiotherapist, please email or call 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

Make a Complaint Form

Practice Assessments, Enhancements and Portfolios

Shelley Martin
Manager, Quality Assurance—ext. 224
(Contact Shelley for information about the Quality Assurance framework and policies)

Cici Czigler
Associate, Quality Assurance—ext. 238
(Contact Cici for information about the Quality Assurance Program

Media Enquiries, Website and E-newsletter

Lisa Pretty
Director of Communications—ext. 234
(Contact Lisa to provide feedback on College publications, the website and for media inquiries)
Connie Fong
Design & Content Management Specialist—ext. 248

Tova Wallace
Communications Coordinator—ext. 254

Corporate Services and Finance

Robyn MacArthur
Director of Corporate Services—ext. 245

Maria Ramirez

Human Resources and Records Management Specialist
ext. 237

Aja Staples
Business Intelligence Analyst—ext. 299

Fazal Raza
Accounting Coordinator—ext. 221

Subbiah Lakshmanan
Associate, Corporate Services—ext. 256


Rod Hamilton
Associate Registrar, Policy & Quality Management
ext. 232
(Contact Rod for government relations information and to provide feedback on strategic initiatives)

Téjia Bain
Junior Policy Analyst—ext. 244

practice advice

Fiona Campbell
Senior Physiotherapist Advisor—ext. 243

Shari Hughes

Practice Advisor—647-484-8800/1-800-583-5885

Kelly Schmitt
Practice Advisor—647-484-8800/1-800-583-5885

Government-Funded (OHIP) Physiotherapy

If you are interested in getting physiotherapy you may be eligible to receive government-funded physiotherapy services to help you recover from illness, surgery or injury.

The government provides coverage for seniors, youth and other categories of patients to obtain physiotherapy services at government-funded physiotherapy clinics.

There are a limited number of physiotherapy clinics across the province. Find a list of these clinics here.

Find a Clinic