Contact Information and Staff Directory

College Operating Virtually

Due to the COVID-19 pandemic the College has operated remotely since March 16, 2020 until further notice.
Please be aware: There are no walk-in visits at the College office. Please call or email us for information. 

1-800-583-5885 ext. 201 or

College of Physiotherapists
of Ontario

375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5

General Inquiries
Tel: 416-591-3828 ext. 201
Toll Free: 1-800-583-5885
Fax: 416-591-3834

Monday to Friday 
8:30 am to 4:30 pm
(excluding statutory holidays)

Make a Complaint

To express a concern about a physiotherapist, please complete the complaint form.

Professional Conduct
416-591-3828 ext. 227
1-800-583-5885 ext. 227

Complaint Form

Find a Physiotherapist/
Search the Public Register

If you need help finding
a physiotherapist, contact the College: 
1-800-583-5885 ext. 201

Search the Public Register

Practice Advice/
Physiotherapy Information

Physiotherapists, patients and the public can contact the College for confidential practice advice.
1-800-583-5885 ext. 241

Contact Advisors

Accessible Information

Should you require information in an alternate format, please contact Lisa Pretty at or call 1-800-583-5885 ext. 234.

Request an Alternate Format

Make a Self Report or a Mandatory Report

Contact Investigations
416-591-3828 ext. 227 or 
1-800-583-5885 ext. 227

Complete the online form

File a Report Online

Pour l'information en français

Entrez en contact avec Lisa Pretty* svp—voir ci-dessous pour ses cordonnées
Communications 416-591-3828 ext. 234 1-800-583-5885 ext. 234

Staff Directory

Executive Office 

Rod Hamilton
1-800-583-5885 ext. 232

Anita Ashton

Deputy Registrar
1-800-583-5885 ext. 225

Justin Rafton
Policy & Governance Manager
1-800-583-5885 ext. 255

Barbara Hou

Executive Assistant
1-800-583-5885 ext. 233

Olivia Kisil

Committee Support Specialist
1-800-583-5885 ext. 290

Registration—New Applications

Melissa Collimore
Manager, Registration
1-800-583-5885 ext. 251

Jhosselyn Bustos-Cha 
Registration Administrator
1-800-583-5885 ext. 246

Marianna Calibuso
Registration Administrator
1-800-583-5885 ext. 230

General Registration Line
1-800-583-5885 ext. 222
(Jhosselyn and Marianna can be reached at ext. 222 or for registration, professional corporation inquiries, to change your information and for letters of professional standing)

Investigations, Concerns and Complaints

Make a Complaint
If you have concerns about the practice or conduct of a physiotherapist or a person who is pretending to be a physiotherapist, please email or call 416-591-3828 ext. 227 or 1-800-583-5885 ext. 227. 

Make a Complaint Form

Screening Interviews, On-site Assessments & Continuing Professional Development

Shelley Martin
Manager, Quality Assurance
1-800-583-5885 ext. 224

Cici Czigler
Quality Assurance Coordinator
1-800-583-5885 ext. 238

Practice Assessment Line
1-800-583-5885 ext. 212
(Use the Practice Assessment Line if you have any questions about the screening interview, on-site assessment or the assessors)

Media Enquiries, Website and E-newsletter

Lisa Pretty
Director, Communications
1-800-583-5885 ext. 234
(Contact Lisa to provide feedback on College publications, the website and for media inquiries)
Connie Fong
Design & Content Management Specialist
1-800-583-5885 ext. 248

Taylor Turner
Communications Specialist
1-800-583-5885 ext. 291

practice advice

Fiona Campbell
Senior Physiotherapist Advisor
1-800-583-5885 ext. 243

Mary-Catherine Fraser Saxena
Practice Advisor (Bilingual)
1-800-583-5885 ext. 294


Corporate Services and Finance

Zoe Robinson
Director, Corporate Services
1-800-583-5885 ext. 244

Maria Ramirez
Human Resources and Records Management Specialist and Privacy Officer
1-800-583-5885 ext. 237

Arpit Mathur
Office Manager
1-800-583-5885 ext. 257

Maria Lopez Garcia
IT Lead
1-800-583-5885 ext. 229

Fazal Raza
Accounting Specialist
1-800-583-5885 ext. 221

Ann-Marie Humber
Program Support Coordinator
1-800-583-5885 ext. 258

Aidan Thompson
Program Support Assistant
1-800-583-5885 ext. 299

Government-Funded (OHIP) Physiotherapy

If you are interested in getting physiotherapy you may be eligible to receive government-funded physiotherapy services to help you recover from illness, surgery or injury.

The government provides coverage for seniors, youth and other categories of patients to obtain physiotherapy services at government-funded physiotherapy clinics.

There are a limited number of physiotherapy clinics across the province. Find a list of these clinics here.

Find a Clinic

Accessibility Policy

The College of Physiotherapists of Ontario recognizes the dignity and value of every person and strives to meet the needs of people with disabilities when providing services.

Learn more