Patient Resources and Frequently Asked Questions

Below you'll find popular patient questions asked of and answered by the Physiotherapist Information Advisor.

Popular Questions Asked by Patients

  • What does a physiotherapist do?

  • Do I need a Doctor’s referral for PT?

  • How can I find an OHIP or government funded physiotherapy clinic?

  • I went to a clinic and they refused to cover me under OHIP. Is that allowed?

  • The clinic asked for a photocopy of my health card. Is that really necessary?

  • What are some questions a patient can ask when seeing a physiotherapist?

  • What can I expect at my first PT appointment?

  • Can you recommend a way to treat my sore shoulder?

  • Should I see an acupuncturist, chiropractor, occupational therapist or physio? I’m confused. What’s the difference?

  • What is the difference between a chiropractor and a physiotherapist?

  • Can a physiotherapist fit me for orthotics?

  • How can I find a physiotherapist who specializes in pelvic health?

  • Can a physiotherapist do a spinal manipulation on me without asking my permission?

  • How do I find a PT who specializes in the treatment of shoulder injury, Parkinson’s, Cerebrovascular accident?

  • What can I do if my physiotherapist was rude to me?

  • Why do I only see physiotherapist assistants and not my actual physiotherapist?

  • I did not see my physio today, just her assistant. Is it okay to submit my invoice to my insurance company using the physio’s name and registration number?

  • How much can my physio charge me for a copy of my records?

  • Is it okay if I go for coffee with my physiotherapist?

  • What qualifications or training does someone need to become a physiotherapist?

Did You Know the Government Has an Assistive Devices Program?

It includes funding for things like mobility aids, respiratory equipment and supplies, home oxygen therapy and prosthetic limbs for example.

Learn more

Practice Advisors College of Physiotherapists of Ontario - Fiona Campbell, Shari Hughes, Kelly Schmitt and Kirsten Pavelich

Still have a question? Please contact the Physiotherapy Information Advisors: | 647-484-8800 | 1-800-583-5885 ext 241