Case: 2011 0208

Adepu, Ratna—Registration #12193

November 11, 2014

Discipline Case Summary

On March 19, 2013, the Inquiries, Complaints and Reports Committee referred a matter involving Ms. Ratna Adepu to the Discipline Committee for a hearing. The hearing was held on November 11, 2014. The panel’s decision will be made available on CanLII ( 

Summary of the Facts

Between May 2010 and October 2012, Ms. Adepu provided services under contract with Physiosquad at three health club/gym facilities. Ms. Adepu’s clients were primarily members of the gyms in question and the Physiosquad program was exercise based. Health club members were assessed and re-assessed by Ms. Adepu and treatment would be provided by personal trainers who were acting as support personnel. Invoices for these services were submitted to third party payors.

The parties agreed and the panel of the Discipline Committee confirmed that Ms. Adepu failed to meet the standards of the practice of physiotherapy, including in her treatment plans, her approach to assessment and reassessment, her failure to properly document client history and subjective and objective findings, her failure to properly supervise support personnel, her failure to ensure that the notes of support personnel were adequate and complete, her allowing non-treating persons to complete the support personnel’s notes, and her failure to ensure that fees associated with her registration number were correct. 


At the conclusion of the hearing the panel ordered that:
  • The Registrar suspend Ms. Adepu’s certificate of registration for a period of six months the dates of which will appear on the Public Register. Four and a half months (4 ½) may be remitted if Ms. Adepu completes the remainder of the Order within the time set out in the Order
  • Ms. Adepu receive a reprimand
  • Ms. Adepu must
    • Complete the Support Personnel E-Learning Module
    • Complete the ProBe Course on Ethics
    • Complete a Business Practices and Record Keeping course offered by the College 
    • Review of the Standard and Guide: Fees and Billing
    • Review of the Standard, Guide and Checklist: Record Keeping
  • Ms. Adepu participate in a practice monitoring program for a period of one year, during which time she is not permitted to supervise physiotherapy residents
  • Ms. Adepu pay to the College $5,000 to offset some of the costs of the investigation and prosecution of this matter
Read about the Past Discipline Hearings Results held by the College at the Canadian Legal Information Institute (for complete decisions released after April 1, 2015). 

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