How Practice Advice Can Help You


College Practice Advisors

Fiona Campbell, PT, Shari Hughes, PT
and Kelly Schmitt, PT

Physiotherapists, patients and the public can contact the College for confidential practice advice. This service is offered as a support to physiotherapists and to promote quality practice. Members of the public can also use the practice advisory service for a better understanding of the expectations around physiotherapy practice.

Matters identified through the practice advisory service provide the College a broad perspective of emerging trends and issues related to the delivery of physiotherapy care. Information gained through practice advice is used to inform the work of the Professional Practice Team and to identify practice trends.
For confidential practice advice on College Standards, regulations, regulatory issues, ethical decision making, or general questions about physiotherapy practice please contact the Practice Advisor or 647-484-8800 or 1-800-583-5885.

Practice Advice

Free and anonymous advice: | 647-484-8800 | 1-800-583-5885

FAQs —Treating Patients

  • Do I need a referral to assess or treat a patient?



FAQs—Billing Practices

  • I have worked in a few different private practices over the years. Recently I heard rumors about shady business practices at my previous employer’s clinic.

  • My employer has proposed a new billing model that makes me uncomfortable. What should I do?

  • I am planning to start a personal training business with clients who have physiotherapy coverage under their health plan. Can I do this?

  • Where I work all the billing is taken care of by the office manager. What do I need to be concerned with?

  • Can I use my name and registration number on the invoice so my patient can be reimbursed for their massage therapy treatment?

  • A PT student on a placement with me has been regularly having coffee with one of the patients. What should I do?


FAQs—Controlled Acts

  • Do I need to roster for each controlled act or can I roster once for all of them?

  • Can I delegate O2 titration to a physiotherapist assistant (PTA)?

  • The PTA will need to switch the patient from the wall supply to a portable O2 tank, and stay at 2 L/min. Does this require delegation?

FAQs—Interprofessional Collaboration

  • Can two PTs treat the same patient?

FAQs—Leave, Resigning & Retirement

  • What do I need to do with the College when I am about to go on a maternity leave?

  • What do I need to do when I am returning from a maternity leave?

FAQs—Record Keeping

FAQs—Relationships & Boundaries

  • I don’t understand why PTs can’t date their patients. If we’re all consenting adults then what’s the big deal?

  • When is it okay to date a patient? How long do you have to wait?

FAQs—Starting a Practice



FAQs—Working with PTAs

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