Practice Advice & Frequently Asked Questions

Find the answer to your question below or contact the Practice Advisors for free and anonymous advice.

Practice Advisors College of Physiotherapists of Ontario - Fiona Campbell, Shari Hughes, Kelly Schmitt and Kirsten Pavelich

Anyone can contact the College for confidential practice advice. The College has a team of physiotherapists ready to answer your call or email and you can ask about anything related to physiotherapy.

Not sure what rule applies? Ask the Practice Advisor. Looking for something on the website and can't find it? Dealing with a tough ethical dilemma and need to talk it through? Call 647-484-8800 or 1-800-583-5885 (extension 241) or email

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Practice Advice Question


Is there any harm in providing treatment sessions to a fully capable patient who appears to not want to attend/participate, but comes because their son brings them?


Let’s be clear. A professional (physiotherapist) must obtain consent from the capable patient for any care delivered—assessment or treatment. The patient sounds like they required more information and reassurance about their care to be able to consent to participate. You might want to take time to ask what their concerns are, to understand how best you can meet their needs and to support them to fully participate.