Practice Advice & Frequently Asked Questions

Find the answer to your question below or contact the Practice Advisors for free and anonymous advice.

College of Physiotherapists of Ontario Practice Advisors

College Practice Advisors (from left to right): Fiona Campbell PT, Shari Hughes PT, Kelly Schmitt PT, and Kirsten Pavelich PT

Anyone can contact the College for confidential practice advice. The College has a team of physiotherapists ready to answer your call or email and you can ask about anything related to physiotherapy.

Not sure what rule applies? Ask the Practice Advisor. Looking for something on the website and can't find it? Dealing with a tough ethical dilemma and need to talk it through? Call 647-484-8800 or 1-800-583-5885 (extension 241) or email

Get in touch with the Practice Advisors

Practice Advice Question


A patient has confided to me that they have been experiencing sexual abuse in their personal life, but they have asked me to keep the information confidential.

What should I do?


This is a difficult situation to be in, but if the patient is capable, and there is no risk of immediate harm, you need to respect their wish for confidentiality. 

You might want to consider offering the patient some supportive resources. Visit the College website’s strategies to support patients page for a list of organizations and their contact details.  
However, it is important to remember that if the person is being sexually abused by a regulated health professional you would have an obligation to break confidentiality and make a mandatory report to the College of the health professional is committing the sexual abuse. See a complete list of health regulatory colleges.

If in doubt, feel free to contact the College Practice Advisor to seek advice. Contact or 1-800-583-5885 ext. 241.

Additional Resource: Strategies to Support Patients at Risk Webinar