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  • Backstage Pass: So, What’s the College Really Like?

    Sep 12, 2016
    Bryant_72

    Bryant Lam, PT Student—Clinical placement at the College of Physiotherapists of Ontario

    Having spent the last five weeks at the College doing my final clinical placement, I was able to gain insight into processes that, as a physiotherapy student, most are not exposed to.

    Going in I was aware (as I’m sure my peers are) of things like the complaints process and practice assessments when I thought about the College. Unfortunately these areas may give the College a less than positive feel right off the bat, without people truly understanding what these processes are all about and the role they play in our profession.

    But, I’m here to tell you that my time at the College has drastically changed my outlook towards the College of Physiotherapists of Ontario.

    What Did I Learn?

    I got the chance to sit in on an Inquiries, Complaints and Reports Committee (ICRC) meeting, and by reading countless practice assessments I’ve realized that the Committees and practice assessors are really looking to help physiotherapists to improve their practice, and ultimately improve patient care.

    While sifting through the complaints cases, I noticed an interesting trend: a lack of communication, either verbal or written or both, was an integral reason for so very many of the complaints that come to the College from patients.

    In all of these cases more emphasis on the communication aspect of patient care would have easily prevented the complaint from being filed.

    This further solidified for me how important this one essential competency is for physiotherapists and health professionals alike—communication is paramount to ensuring patient satisfaction.

    Another thing I’ve learned is that everyone at the College is really helpful and supportive. The organization and the staff genuinely want all physiotherapists to be successful, and there are resources and people you can connect with to make sure you’re practicing and meeting the Standards of our profession.

    Being able to see the College from the inside has really opened my eyes to what the College has to offer and changed by perspective of my relationship with them.

    I know I’ll be coming back to ask for any advice in my future practice as a physiotherapist, and you should too!

    The Practice Advisor is just an email away—practiceadvice@collegept.org.

    Having spent the last five weeks at the College doing my final clinical placement, I was able to gain insight into processes that, as a physiotherapy student, most are not exposed to. Going in I was aware (as I’m sure my peers are) of things like the complaints process and practice assessments when I thought […]
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    • Consent
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    • The College
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    • investigations
    • Patients
    • physiotherapists
    • physiotherapy
    • protect the public
    • public
    • public interest
    • quality care
    • scope of practice
    • self-regulation
  • You’re 10 times better than the clinic next door and twice as good looking!

    Jul 25, 2016
    Chances are that if you are reading this blog, you will also have noticed that our Advertising Standard is up for review. Do you know that it is likely our most breached Standard? And I’m sure that you did not know that as soon as the new Standard is finalized, we will begin to actively […]
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    • generate discussion
    • health care
    • patient safety
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    • protect the public
  • Let’s Get Strategic

    May 25, 2016
    Whoever first said ‘time flies’ could have been talking about the strategic planning cycle. Four years ago—a month after I had started working at the College― Council met to develop a strategic plan. They set three goals that we’ve been working hard to achieve, goals to ensure that physiotherapy regulation in Ontario focussed on things […]
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    • Policy
    • Standards
    • College of Physiotherapists of Ontario
    • physical therapists
    • physiotherapists
    • Shenda Tanchak
  • STOP IT BEFORE YOU GET IN TROUBLE! A RANT.

    Apr 05, 2016
    I am receiving more and more reports about physiotherapists sending patients for personal training or Pilates and enabling patients to submit receipts for these services under the physiotherapist’s registration number. Guess what? In many cases this is inappropriate and you could get in serious trouble. The ONLY time that your credentials can be used to […]
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    • Policy
  • When Breaking Up is Hard to Do

    Feb 09, 2016
    You’ve been seeing Janet for several months. She’s an elderly widow who first came to you following a knee replacement. She recovered quite well and is ready to be discharged. The problem is, Janet really likes you and wants to continue coming for therapy. She makes weekly appointments for the treatment of back pain. But, you are […]
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    • Policy
  • Are Great Practitioners At Risk of Losing Their Reputation?

    Jan 20, 2016
    There was a BBC headline that caught my eye not too long ago: “Athletics doping: What happens if trust goes out of sport?”* It was about the results of an independent commission set up by the World Anti-Doping Agency, but it could have been about your profession. It could have been physiotherapists. I have to […]
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    • Policy
  • How Will You Stay Inspired in 2016?

    Jan 08, 2016
    Guest Blogger: Shari Hughes, PT I just read something inspiring—so inspiring in fact, that I want to share it with my fellow PTs. Here it is: “Our quest [as health care providers] is clear…It’s a search for meaning in the value of the person who has come to honour us with his or her quest […]
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    • Professionalism
    • 27th Annual National Forum on Quality Improvement in Health Care
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    • quality care
  • Shout, Shout – Let it All Out!!!

    Dec 11, 2015
    You Talk. We Listen.  By now you know we’ve been working hard to consult about the potential for clinic regulation in Ontario. The one and only thing about the consultations that has disappointed me is the suspicion I’ve encountered about the consultation process itself. It appears that many people seem to think that our working […]
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  • Shhh! The Registrar’s TOP SECRET FORMULA for Avoiding Complaints!

    Oct 21, 2015
    Amanda is a young woman in pain. Mr. McBean is an experienced physiotherapist who achieves excellent clinical outcomes. So how come she’s complained about him? Because he reached his arm across her chest, coming into contact with her breast Because it really hurt when he moved her arm through the full range of motion Because […]
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    • Shenda's Blog
  • Regulating Clinics – Your Turn to Talk!

    Oct 14, 2015
    We know physiotherapists are sometimes compelled by their employers to provide services in a way that does not meet the profession’s clinical or ethical expectations. And sometimes business operators engage in behaviour that physiotherapists aren’t even aware of, but can still get the PT in trouble: they use the physio’s name for bad advertising or billing practices, […]
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    • Policy

Contact the Practice Advisor

Free and anonymous counsel for PTs, patients, & the public. Learn More 

practiceadvice@collegept.org
416-591-3828 ext. 241
1-800-583-5885 ext. 241